Nearly a year ago today, I wrote a post inventorying the forebears to what I believe has become the dominant trend of consumer computing apps in 2016, a trend that I dubbed Conversational Commerce and have tracked with the hashtag #ConvComm.
This trend best came to life in 2015 with Uber’s integration into Facebook Messenger…
Source: 2016 will be the year of conversational commerce — Medium
The mobile mega-trend is impacting both consumers and retailers in a big way, and it’s happening both in stores and out of them — especially when mobility and analytics collide.
Your household appliances are getting smarter: think printers that re-order ink when you’re low, or washers that dispense just the right amount of detergent then send you more before you run…
Source: First Amazon Dash-Powered Devices Go Live, Will Automatically Reorder Supplies For You | TechCrunch
Putting up a website isn’t really the hard part. Just about anyone can launch an online store and start selling products in a very short amount of time. But, there’s potential bad news here, as well. As the common saying goes, the devil is in the details.
Order fulfillment? Website security? Mobile commerce? What are some smart ways to get over the obstacles each presents?
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Source: 5 Areas Where Ecommerce Businesses Often Struggle and What You Can Do
More than half of Black Friday visits to e-commerce sites came from phones, up from 5% in 2010.
Source: Black Friday smartphone usage
ANDRÉ CRAMER 