Last week I stepped on a piece of news with yet another story about the voice-driven assistance services which have gained so much traction recently: “Mozilla is crowdsourcing voice recognition to make AI work for the people“. I have been an enthusiastic Alexa user myself right from the start. I believe voice-based assistance services, voice-based human-computer interaction, in general, have a bright future. At least bright in terms of a sharp surge in usage and a myriad of use cases that bring benefits to most consumers and businesses. Continue reading “How Mozilla’s Common Voice Project bubbled up my very own 2013 AI- & Voice-Assistance Services Ideation again (André Cramer)”
“Do you think Mom & Dad would like an Amazon Alexa, or maybe a new Google Home?” This is a question a lot of people will ask this holiday season. Whether your folks have the patience of an early adopter or the low tolerance of the late majority, it doesn’t matter. If they don’t have one now, they will soon.
The early promise that Alexa delivers on (and the massive investments that Amazon, Google, Apple, and every other big consumer tech company is making in voice) guarantees that conversational interfaces will become an important and valuable part of how we all control our world…
Over the course of the last weeks and months you couldn’t escape news and stories about messaging platforms going after B2C use cases à la “order me some food”, “book me a hotel room” or “I need a ride downtown in 30 minutes”.
Pioneered and taken to huge success in Asia by platforms like Weixin/WeChat, LINE and Kakao, especially Facebook with its two behemoth platforms Messenger and WhatsApp is taking decisive actions to bring businesses and consumers together on their platforms. Kik is even faster, having just launched such a botstore for brands. In their launch line-up are 18 well-known brands such as Sephora, H&M or The Weather Channel. And with these moves, communications platforms will tap into significant revenue streams in the form of rev shares and commissions for being the facilitator between businesses and consumers in everyday Transactions.
Continue reading “AI is absolutely essential for the Messaging Platform Business Model to take over the World (of B2C) (André Cramer)”